SoundVision Audio Video Shades

Lifestyle technology designed for YOUR home or business

Great customer experience from start to finish. Met with Zach and went over my new home plans which included audio, lighting, blinds etc and how I wanted to do in phases and what I was looking for and he and the team delivered!! Could not be happier with my decision. So far on phase one everyone has been great to work with, they listened to what I wanted, were very professional, and the install team was top notch. Will continue to use SoundVision for all my future needs.
Patrick W
12:29 01 Dec 23
Our experience at SoundVision was top notch from start to finish. Zach greeted us warmly (and frequently) in his showroom when we were selecting our system components. He kept us in the loop consistently from the order process through installation. Eric and Jacob did a phenomenal job installing. They were experienced, professional and polite. Capped off with a visit from Adam of B & O who walked us through the system once installed. Was a great experience all around and we LOVE our new system. 100% recommend!
Kelly Frame
14:50 14 Nov 23
Jacob was awesome throughout our entire new home install process, including entire home audio and video, lighting, theater room, and security system. He's super friendly (even with our fur baby), professional, and knowledgeable. He didn't assume we knew anything (which is a really good thing), and patiently walked us through everything. We are grateful.
Mandi Scovern
19:21 27 Oct 23
Marshall sold the deal!SoundVision's reputation and dedication drove me to include them in our proposals, but after meeting Marshall, I quickly understood why SoundVision's reputation is so strong.Marshall's understanding of his client's needs and agility to design a system that aligns with his client's expectations was unmatched, He was methodical in his prep prior to our design meetings and his attention to detail during walk-through provided an extremely welcomed confidence in our decision.Marshall is gaining a lot of praise in this thread, but the professionalism of Philip and Boone who also attended walk-through was amazing. The entire SoundVision team is one you can trust and I'm really excited for our final product.Best of all, the team works beautifully with your build team if it's a new build.New homes have a lot of variables, but this team, led by Marshall, bested these variables and their expertise/professionalism shined during the process.Cannot wait to report back when the system gets tested!Let's go!Please reach out with any questions...We invested a lot of effort making this decision and I'm happy to chat through any concerns others may have!Utmost of thanks/appreciation to Marshall and the entire team!Cheers!!!Justin
Justin Busby
23:50 26 Oct 23
My experience with Sound Vision has been amazing! They replaced very old speakers with an upgraded Sonos system and they did an amazing job. When Zach came out to quote, our wifi didn’t appear strong enough and instead of upselling us a very expensive network, he took the time to figure out why. Turns out, we just needed to move the router to a different location in the house. Installation was perfection. The guys showed up when scheduled, were extremely pleasant, cleaning up as they went and they patiently walked me through how to use the system before they left. When we had one small issue with the sound bar, they came right out to fix it. I would HIGHLY recommend this company for any AV work!!
Katie Simmons
23:23 05 Oct 23
we have had Soundvision do a number of projects to bring/keep our home, up to date technologically. they are always thorough, punctual, efficient and specific about costs and scope.we just had Paul over to upgrade some of our systems. he and the in house team did an awesome job!looking forward to our next project 👊
Stephen Deutsch
16:09 21 Sep 23
Marshall Schaper & Zach Simpson along with their team did a fantastic job for my custom home build. They worked with my wife and I to design the perfect home audio video system that included our own standalone network. The result surpassed all expectations, and we are very happy that we chose SoundVision LLC as one of our partners. SoundVision will soon be returning to our new home to install a custom security system complete with cameras that will be able to broadcast on any of the TVs in our house. I would highly recommend SoundVision to anyone looking for a professionally designed audio, video & security system.
Mark Whitley
20:43 12 Sep 23
Soundvision fully automated our new home with Wi-Fi, a Sonos sound system throughout the home/backyard/pool, plus installed a state of the art theater system in our media room that included automated blackout shades. They utilized some of our existing equipment which I appreciated. There were a few bumps, but they could not have been more professional and responsive. Thank you Zach, Philip, Mike, Jacob, Paul, Boone and others from the Soundvision Team!
Seamus Hyland
20:38 11 Sep 23
The team from SoundVision were fantastic to work with throughout the entire process. From the initial consultations, to the installations, to the follow-ups & ongoing support - we have 100% confidence in all the great technology (fully automated & app run TV, music, alarm, thermostat, lighting) they built out in our house. We would strongly recommend them for any of your technology and design needs!
st la
12:25 04 Sep 23
SoundVision has been a trusted partner for over 6 years for both our business and personal needs. The company is a first class operation and they are experts in their filed.
Jamie Rolewicz
19:50 30 Aug 23
Great experience with our sales rep. Very knowledgeable on shades and blinds. Give us some good recommendations on the fabric. Overall everything went well.
Don Hemingway
23:12 28 Aug 23
We had an AWESOME experience with Zach and the team from Sound Vision! From start to finish they listened to what we wanted and made sure every detail was implemented. We are already looking forward to our future projects!
Alicia Johnson
18:58 11 Aug 23
SoundVision absolutely knocked it out of the park. They worked with us to make sure purchased exactly what we needed, and we couldn’t be happier with the system they installed. Works exactly as promised and I was able to easily add a couple of additional streaming services. The Sonos system is super user-friendly, and we now have only one remote for each TV (not the 3 we had before)! The response from their service group for a minor issue we had at the end of week was great, got a return call from the service department within a couple of hours and Eric came out on Saturday morning and fixed the problem.The attention to detail and professionalism exhibited by their technicians (Eric and his partner) was exceptional, the best I’ve seen. I know this doesn’t happen without significant commitment from them and from the Sound Vision leadership team.I received a nice gift from SoundVision and a note from both technicians expressing their appreciation for our business. Unexpected and much appreciated!SoundVision gets a 5-star rating, for sure. Highly recommended!
Skip Hendrix
23:28 07 Aug 23
The team at Soundvision is simply the best. We had them complete a rather large project at our home. By the end of it, it felt like they were family. They did an absolute fantastic job. I highly recommend them.
Joseph Gaetani
23:41 12 Jun 23
Morning ZachWanted to say thanks for your and the teams support in getting all our AV and Lighting systems working properly. The guys yesterday did a great job in working through the issues and getting it all functioning the way intended.Thank you and pass on our appreciation to the others.Regards
L Meier
14:01 21 Feb 23
We hired Sound Vision to Install Network, Security & Tv's... The team was very efficient, responsive to all our needs. The onsite techs are knowledgeable of the products being installed and willing to go over any/all questions. There is nothing perfect in this business however Sound Vision made it feel seamless from start to finish. You get what you pay for with Sound Vision!!!
Jamie M
16:58 03 Jan 23
It is reassuring in today's world to deal with a company that delivers on what they design and quote. Zach delivered on design with Boone and Eric perfecting install. Throughout whole process it was repeatedly stated "We want you to be happy" and they delivered. If you are reviewing this company, give them a call and see what they can do for you. I would use them again and will recommend to friends and neighbors with a need.
Stephen Martocci
14:44 28 Dec 22
We contacted SoundVision for their technology solutions during the renovation of our home and were extremely pleased with their level of expertise and service. We installed interior and exterior sound, camera, televisions and internet - a one stop shop with great support options. You will not be disappointed!
Julie Cash
12:36 17 Oct 22
Our experience with the entire SoundVision team is always exceptional- from ease of scheduling to the knowledgeable technicians that service our systems. The techs take the time to verify everything is running properly and to make sure we are comfortable using the various features. Highly recommend!
Lisa Matthews
18:23 25 Sep 22
This company is amazing! You feel like you are part of a family! Frederick is the best designer! He even gave me tips on how to make my home more inviting and unique! Frederick helped us pick out these fantastic shades for your viewing room! One push of a button and total darkness appears to view the extraordinary 150 inch screen.Their service is state of the art! Sound Vision exceeds deadlines and quality of work! This company knows the latest and greatest on available technology and applies the best fit for your home and budget!
Dennis Fishback
23:08 15 Sep 22
SoundVision did a phenomenal job with my exterior sound system on my porch and around my pool. They listened to my specific requests and how I like my music to sound and came up with a plan and easy to use system that integrated into my existing system on the interior. The sound quality and bass for an exterior system is incredible and everyone that visits is amazed at how it sounds. I love to sit outside and just close my eyes and listen - it is like I am completely surrounded by the music. I seriously couldn’t be any happier with how it turned out. Thanks to Mark and everyone else at SoundVision!
Abe Lehman
14:07 19 Aug 22
I've engaged SoundVision for projects both at my home and office. Marshall and the team took great care of me every time. I genuinely appreciate their responsiveness and attention to detail. I also trust them to work alone in my home if we are unable to be there. Even after the projects were completed, I was able to reach out to Marshall for troubleshooting or just for audio/visual advice in general. I've also developed friendships with Marshall and Jacob over the past two years because they've always looked out for my best interests and I'm grateful for that. I highly recommend SoundVision!
Dan Davis
13:33 12 Aug 22
We referred this company for one of our clients who owned a home near them. He's been a valued client of our for many years and wanted us to do the work. We explained how much better it is to work with a local company that can support you after the fact as well as deliver everything you need faster and with local attention.The team at SoundVision delivered at the highest level. Our client let us know how happy he was with the experience and that he was very pleased with the support and attention from the team here. What a pleasure to refer someone and receive that kind of feedback. Thanks to the whole team for making us look good!Paul Biava - President - ETC Palm Beach, LLC
Paul Biava
17:44 11 Aug 22
The SoundVision security tech was top notch and very knowledgeable. Mark (the owner) was very communicative and set a schedule that worked around me. The tech was at my home on time and quickly got to work. Hr was courteous and when he left everything was clean and orderly...as good or better than when they arrived! Everything was done to specification and I am a very happy Customer.I will be calling SoundVision for any future projects I have that involve security or home entertainment systems.I highly recommend SoundVision!
RV'n in North Carolina
12:19 09 Aug 22
What more can you ask for when it comes to great people. My name is Marc Fisher and I am the President of Origin Acoustics. We are a manufacturer that designs and builds some of the greatest loudspeakers in the industry. We have been working with Mark, Zach and the team of Soundvision for over 5 years and what a privilege it is to be a part of such a great organization. We choose our partners very carefully and when it came to finding the right company to work with, we looked no further than SoundVision. From concept to design, the install to the finish, this team knows how to work with you to create the home of your dreams. We have chosen the right people, you should to!
Marc Fisher
14:20 08 Aug 22
Sound vision is fabulous. Their people are all very informed, respectful and know what they are doing. Thanks to all of you for making our new smart home with theatre experience the best.Of course…thanks for the continued service. From Jacob, Our installer, to Paul or service agent and all the SV crew….you are the best. Keep up the good work.
Gerry Webbet
14:18 05 Aug 22
We are local contractors that have been building beautiful custom homes for many years and are very grateful to have shared this journey with Soundvision on some real memorable projects . The knowledge they have in their craft is truly amazing. I want to thank Zack and Marshal and the whole Soundvision team for your hard work and dedication to our customers!
robert dabrowiak
22:56 20 Jul 22
The entire team at Soundvision are knowledgeable and supportive no matter how big the project. Their attention to detail and customer service is second to none. I would highly recommend Marshall and his team for any home or work AV projects.
Hans deBot
20:27 19 Jul 22
First and foremost they are honest and do excellent work. They took the time to listen to what I wanted and made sure they had what they needed to achieve what I was asking for. They are knowledgeable, kind, patient and fun. They love what they do. They were very responsive if I had a question and still are. They were also very flexible and considerate in scheduling the work so that the timing worked for me. I highly recommend SoundVision. They totally rock!!!!!!!!!!!!!!
Elizabeth Kelligrew
21:17 13 Jul 22
Looked at several audio/video companies before choosing SoundVision. SoundVision provided very practical solutions, great products and very professional installation. Would defiinitely use them again.
Bob
20:16 27 Jun 22
Prompt and courteous service always! They have kept our network in great service order for our customers.
Roy Franco
10:43 22 Jun 22
Marshall and the entire team at SoundVision have been wonderful to work with on my home lighting and sound installation project. Marshall keeps me informed and aware of timing, issues and concerns. I appreciate his professionalism and product knowledge in knowing what products work best for my home. The entire team from senior leader to installer have been at my home to see the progress and engage with me and my wife and truly make us feel that our home project is their top priority. I highly recommend SoundVision for any home project you are seeking.
Brett Appleberg
17:30 10 Jun 22
Recently moved down to Lake Norman area from the northeast. Building our family’s forever home. I knew I wanted to ‘future proof’ the house and when I asked around the same organization kept coming up….Sound Vision. I reached out to them and Marshall Schaper was the expert on the other end of the call. My experience was low pressure, Marshall asked what I was trying to achieve and why; he offered potential solutions that would achieve my goals and within my budget (although he didn’t ask). He identified ‘good, better, best’ options that would enable me to achieve my desired goals. He fielded good questions and bad, never got upset or seemed put off and was 100% professional. He talked me out of more expensive, unnecessary options and encouraged me to lean in on things that really matter. In the end, because of his guidance, I achieved a better outcome. He was engaged and managed the process throughout and ensured the execution matched what was on the contract. I can’t say enough about the experience and more importantly the outcome. If you have any doubts or unsure of what you should do, pick up the phone and call Marshall he will treat your project like he is spending his own money.
Steve Ortleb
22:52 03 Jun 22
We recently had SoundVision install some outdoor shades for us. Zach stayed plugged in with us and ensured that all work was completed on time and to our satisfaction. We were very pleased with the end result...we highly recommend SoundVision. Thank you Zach to you and your Team.
David S.
16:51 25 May 22
SoundVision is a very professional whole-house-integrator company. They have a tiered service plan so that you can find the best coverage for your needs and the prices are reasonable and provide real value. They care about their CLIENTS, meaning this is not a transactional customer exchange They go above and beyond and their leadership is open to feedback and new ideas. They work with a set of VETTED partners for expertise they don't currently have and they do their utmost to make sure those partners are accountable. I highly recommend the company and the team.
Sheppard Narkier
16:20 23 May 22
We just built a home and had Sound Vision provide our AudioVisual needs. They were so professional and very conscientious during the pandemic. Our communications were easy and thorough. We are so thankful for their help and guidance and love our new home. Highly recommend SoundVision.Update: about two years later we added security cameras and again received excellent service. This is a very thorough company.
michelle bryan
14:25 17 May 22
Called to evaluate a new pair of Martin Logan Expressions 13A. Zac Simpson came to my home to evaluate my sound room and current Ascent's (circa 2002). He said my system was fine, but I wanted to get better separation and bass (ie no pressure to buy). They had a pair in Mooresville that I was able to evaluate. I also wanted to add IsoAcostic footers which I bought. I brought in my favorite CDs to listen to recordings I knew well. I bought the new Martin Logans and he also had an acoustic engineer to consult with my set up at a reasonable price. Every aspect in the process was seamless and I was impressed with the enthusiasm and professional every step of the way, especially with COVID going on. I have had "audiophile" equipment (both tube and solid state) for 28 years and truly satisfied with SoundVision.
Thomas Nolan
23:19 04 Apr 22
Today I had the privilege of watching two masters of their craft at work. Being a new business owner in town, quality of work is important to me. Aiden and Miguel exceeded my expectations and I would refer SoundVision to anyone looking for reliable and professional AV work.
Brad Kalmikoff
22:29 20 Jan 22
The entire team were responsive and professional throughout the entire process. Technicians Jeremy and John kept me informed as they progressed through the installation. WiFi now on point throughout our entire property. Highly recommend.
Doug Yoch
00:17 07 Oct 21
I have been a delighted SoundVision customer for over three years, and the 'honeymoon phase' has still not worn off :)From my first phone call with Michelle in 2018 to my latest installation with Jacob, Aiden, and Miguel, the company continues to exceed every request and nurture every idea I want to explore in bringing my very modest home into the 21st century.Their knowledge of the industry and dedication to a beautiful application through design makes their work exceptional.Their professional, personable people make their work extraordinary.Everyone has been incredible for three solid years, but I have a few moments that stand out:The word "service" doesn't quite cover the encouraging emails I received from Michelle when I was in cancer treatment.The word "customer" is not how I felt when Paul came to help me update and move the system when I was out of chemo.The word "interface" comes nowhere close to the camaraderie and collaboration I share with Marshall when he fields my questions and new ideas that start with the phrase..."would it be possible to...?"It is ALL so noteworthy. I recommend SoundVision without any reservations. Their work and their service stand the test of time. And, THAT is just the beginning of the endless possibilities they can bring to your home or business.
Laury Brown
18:33 21 Aug 21
We just recently completed a sizeable project with SoundVision for our home to install a several tvs, an equipment rack, and various network and television equipment including a matrix for our basement tv. SoundVision as a whole was extremely easy to work with. Everyone we communicated with was kind, professional and responsive to our communications. In addition, our installers Jacob and Aiden in particular were fantastic! They were prompt, worked efficiently and displayed a very high level of professionalism and care for their craft. We were in great hands with them for the install and couldn't be happier with the end result! Overall we could not have been more pleased with our decision to use SoundVision for this project and would highly recommend anyone considering an AV project to use them.
Chris Matthews
18:30 28 Jun 21
The guys from Sound Vision were awesome. 2 days and knocked out an 85 inch video wall with some challenges with the wall we were working with. Marshall , Jacob and Aidan all very professional and attentive to detail. Extremely great service and satisfied.
Timothy Barker
22:16 09 Mar 21
Jacob and Aiden arrived on time and professionally addressed our tech needs. They were extremely thorough and kept me informed about how the job was progressing. The also took the time to explain what they were doing and, based on the changes they had implemented, how we should efficiently operate all of our devices. They were AWESOME!!
Chris Kilbane
23:05 26 Feb 21
Marshall and the team at Sound Vision did an outstanding job helping to add a sound system to our personal training studio in Mooresville, Your Personal Best Fitness Studio. Marshall designed a system perfect for our space. We now can provided music to motivate and entertain our clients that does not drowned out the conversation the trainer needs to have during each workout. The system installation went smooth and the system blends in with our interior design perfectly. Our system is also used friendly.
Janet Martin
22:08 26 Jan 21
I can’t say enough good things about Soundvision... they are always there when I need them for Smart home needs and improvements. I’m not particularly tech savvy so their patience with me is quite simply priceless. Special thanks to Paul and the guys in service—incredible!
S Brown
15:53 05 Jan 21
Soundvision is perhaps one of the most professional companies I have ever dealt with. Once you are a customer, you are part of the family and their service is exceptional. Their knowledge is unsurpassed. I could not recommend them more.
Ali Nikrooz
21:50 28 Dec 20
great customer service and response time. Paul M took care of our issue quickly. Thank you. Dave
Jeanne Armstrong
15:22 08 Dec 20
Could not be any happier. Whole team was extremely knowledgeable and professional. Freddy and Jacob handled the install and were great. Impressive company. Very customer service oriented. Thank you Zach, Brad and team.
dave armstrong
19:21 13 Nov 20
Brad K came to the house. He listened to our needs and wants. He made recommendations based on our requirements and promptly provided a proposal to do the work. In short order, Jeremy and Aiden were here and they did an outstanding job installing and setting up our equipment. They took the time to show us how it all works together. I also want to recognize Michelle for keeping us informed of our project’s status and Brad F. for scheduling the install to meet our needs.Great experience! Thanks all!
Don Lowe
10:34 19 Oct 20
I am really pleased with the quality of work and level of service provided by SoundVision. From the beginning and throughout the entire process, Brad did an excellent job in helping me identify the products to update our house WiFi and to enhance and simplify the audio system and home theater at the pool house. Jeremy and Jacob were great technicians during the installation, always professional, personable and trustworthy. They worked in the house when I wasn’t home. After everything was installed they were so helpful in taking time to make sure I understood how to operate the new system. Just a wonderful experience from start to finish.
Christie Heckler
16:04 18 Sep 20
We just built a home and had Sound Vision provide our AudioVisual needs. They were so professional and very conscientious during the pandemic. Our communications were easy and thorough. We are so thankful for their help and guidance and love our new home. Highly recommend SoundVision.
michelle bryan
11:27 04 Sep 20
Great customer experience from start to finish. Met with Zach and went over my new home plans which included audio, lighting, blinds etc and how I wanted to do in phases and what I was looking for and he and the team delivered!! Could not be happier with my decision. So far on phase one everyone has been great to work with, they listened to what I wanted, were very professional, and the install team was top notch. Will continue to use SoundVision for all my future needs.
Patrick W
12:29 01 Dec 23
Our experience at SoundVision was top notch from start to finish. Zach greeted us warmly (and frequently) in his showroom when we were selecting our system components. He kept us in the loop consistently from the order process through installation. Eric and Jacob did a phenomenal job installing. They were experienced, professional and polite. Capped off with a visit from Adam of B & O who walked us through the system once installed. Was a great experience all around and we LOVE our new system. 100% recommend!
Kelly Frame
14:50 14 Nov 23
Jacob was awesome throughout our entire new home install process, including entire home audio and video, lighting, theater room, and security system. He's super friendly (even with our fur baby), professional, and knowledgeable. He didn't assume we knew anything (which is a really good thing), and patiently walked us through everything. We are grateful.
Mandi Scovern
19:21 27 Oct 23
Marshall sold the deal!SoundVision's reputation and dedication drove me to include them in our proposals, but after meeting Marshall, I quickly understood why SoundVision's reputation is so strong.Marshall's understanding of his client's needs and agility to design a system that aligns with his client's expectations was unmatched, He was methodical in his prep prior to our design meetings and his attention to detail during walk-through provided an extremely welcomed confidence in our decision.Marshall is gaining a lot of praise in this thread, but the professionalism of Philip and Boone who also attended walk-through was amazing. The entire SoundVision team is one you can trust and I'm really excited for our final product.Best of all, the team works beautifully with your build team if it's a new build.New homes have a lot of variables, but this team, led by Marshall, bested these variables and their expertise/professionalism shined during the process.Cannot wait to report back when the system gets tested!Let's go!Please reach out with any questions...We invested a lot of effort making this decision and I'm happy to chat through any concerns others may have!Utmost of thanks/appreciation to Marshall and the entire team!Cheers!!!Justin
Justin Busby
23:50 26 Oct 23
My experience with Sound Vision has been amazing! They replaced very old speakers with an upgraded Sonos system and they did an amazing job. When Zach came out to quote, our wifi didn’t appear strong enough and instead of upselling us a very expensive network, he took the time to figure out why. Turns out, we just needed to move the router to a different location in the house. Installation was perfection. The guys showed up when scheduled, were extremely pleasant, cleaning up as they went and they patiently walked me through how to use the system before they left. When we had one small issue with the sound bar, they came right out to fix it. I would HIGHLY recommend this company for any AV work!!
Katie Simmons
23:23 05 Oct 23
we have had Soundvision do a number of projects to bring/keep our home, up to date technologically. they are always thorough, punctual, efficient and specific about costs and scope.we just had Paul over to upgrade some of our systems. he and the in house team did an awesome job!looking forward to our next project 👊
Stephen Deutsch
16:09 21 Sep 23
Marshall Schaper & Zach Simpson along with their team did a fantastic job for my custom home build. They worked with my wife and I to design the perfect home audio video system that included our own standalone network. The result surpassed all expectations, and we are very happy that we chose SoundVision LLC as one of our partners. SoundVision will soon be returning to our new home to install a custom security system complete with cameras that will be able to broadcast on any of the TVs in our house. I would highly recommend SoundVision to anyone looking for a professionally designed audio, video & security system.
Mark Whitley
20:43 12 Sep 23
Soundvision fully automated our new home with Wi-Fi, a Sonos sound system throughout the home/backyard/pool, plus installed a state of the art theater system in our media room that included automated blackout shades. They utilized some of our existing equipment which I appreciated. There were a few bumps, but they could not have been more professional and responsive. Thank you Zach, Philip, Mike, Jacob, Paul, Boone and others from the Soundvision Team!
Seamus Hyland
20:38 11 Sep 23
The team from SoundVision were fantastic to work with throughout the entire process. From the initial consultations, to the installations, to the follow-ups & ongoing support - we have 100% confidence in all the great technology (fully automated & app run TV, music, alarm, thermostat, lighting) they built out in our house. We would strongly recommend them for any of your technology and design needs!
st la
12:25 04 Sep 23
SoundVision has been a trusted partner for over 6 years for both our business and personal needs. The company is a first class operation and they are experts in their filed.
Jamie Rolewicz
19:50 30 Aug 23
Great experience with our sales rep. Very knowledgeable on shades and blinds. Give us some good recommendations on the fabric. Overall everything went well.
Don Hemingway
23:12 28 Aug 23
We had an AWESOME experience with Zach and the team from Sound Vision! From start to finish they listened to what we wanted and made sure every detail was implemented. We are already looking forward to our future projects!
Alicia Johnson
18:58 11 Aug 23
SoundVision absolutely knocked it out of the park. They worked with us to make sure purchased exactly what we needed, and we couldn’t be happier with the system they installed. Works exactly as promised and I was able to easily add a couple of additional streaming services. The Sonos system is super user-friendly, and we now have only one remote for each TV (not the 3 we had before)! The response from their service group for a minor issue we had at the end of week was great, got a return call from the service department within a couple of hours and Eric came out on Saturday morning and fixed the problem.The attention to detail and professionalism exhibited by their technicians (Eric and his partner) was exceptional, the best I’ve seen. I know this doesn’t happen without significant commitment from them and from the Sound Vision leadership team.I received a nice gift from SoundVision and a note from both technicians expressing their appreciation for our business. Unexpected and much appreciated!SoundVision gets a 5-star rating, for sure. Highly recommended!
Skip Hendrix
23:28 07 Aug 23
The team at Soundvision is simply the best. We had them complete a rather large project at our home. By the end of it, it felt like they were family. They did an absolute fantastic job. I highly recommend them.
Joseph Gaetani
23:41 12 Jun 23
Morning ZachWanted to say thanks for your and the teams support in getting all our AV and Lighting systems working properly. The guys yesterday did a great job in working through the issues and getting it all functioning the way intended.Thank you and pass on our appreciation to the others.Regards
L Meier
14:01 21 Feb 23
We hired Sound Vision to Install Network, Security & Tv's... The team was very efficient, responsive to all our needs. The onsite techs are knowledgeable of the products being installed and willing to go over any/all questions. There is nothing perfect in this business however Sound Vision made it feel seamless from start to finish. You get what you pay for with Sound Vision!!!
Jamie M
16:58 03 Jan 23
It is reassuring in today's world to deal with a company that delivers on what they design and quote. Zach delivered on design with Boone and Eric perfecting install. Throughout whole process it was repeatedly stated "We want you to be happy" and they delivered. If you are reviewing this company, give them a call and see what they can do for you. I would use them again and will recommend to friends and neighbors with a need.
Stephen Martocci
14:44 28 Dec 22
We contacted SoundVision for their technology solutions during the renovation of our home and were extremely pleased with their level of expertise and service. We installed interior and exterior sound, camera, televisions and internet - a one stop shop with great support options. You will not be disappointed!
Julie Cash
12:36 17 Oct 22
Our experience with the entire SoundVision team is always exceptional- from ease of scheduling to the knowledgeable technicians that service our systems. The techs take the time to verify everything is running properly and to make sure we are comfortable using the various features. Highly recommend!
Lisa Matthews
18:23 25 Sep 22
This company is amazing! You feel like you are part of a family! Frederick is the best designer! He even gave me tips on how to make my home more inviting and unique! Frederick helped us pick out these fantastic shades for your viewing room! One push of a button and total darkness appears to view the extraordinary 150 inch screen.Their service is state of the art! Sound Vision exceeds deadlines and quality of work! This company knows the latest and greatest on available technology and applies the best fit for your home and budget!
Dennis Fishback
23:08 15 Sep 22
SoundVision did a phenomenal job with my exterior sound system on my porch and around my pool. They listened to my specific requests and how I like my music to sound and came up with a plan and easy to use system that integrated into my existing system on the interior. The sound quality and bass for an exterior system is incredible and everyone that visits is amazed at how it sounds. I love to sit outside and just close my eyes and listen - it is like I am completely surrounded by the music. I seriously couldn’t be any happier with how it turned out. Thanks to Mark and everyone else at SoundVision!
Abe Lehman
14:07 19 Aug 22
I've engaged SoundVision for projects both at my home and office. Marshall and the team took great care of me every time. I genuinely appreciate their responsiveness and attention to detail. I also trust them to work alone in my home if we are unable to be there. Even after the projects were completed, I was able to reach out to Marshall for troubleshooting or just for audio/visual advice in general. I've also developed friendships with Marshall and Jacob over the past two years because they've always looked out for my best interests and I'm grateful for that. I highly recommend SoundVision!
Dan Davis
13:33 12 Aug 22
We referred this company for one of our clients who owned a home near them. He's been a valued client of our for many years and wanted us to do the work. We explained how much better it is to work with a local company that can support you after the fact as well as deliver everything you need faster and with local attention.The team at SoundVision delivered at the highest level. Our client let us know how happy he was with the experience and that he was very pleased with the support and attention from the team here. What a pleasure to refer someone and receive that kind of feedback. Thanks to the whole team for making us look good!Paul Biava - President - ETC Palm Beach, LLC
Paul Biava
17:44 11 Aug 22
The SoundVision security tech was top notch and very knowledgeable. Mark (the owner) was very communicative and set a schedule that worked around me. The tech was at my home on time and quickly got to work. Hr was courteous and when he left everything was clean and orderly...as good or better than when they arrived! Everything was done to specification and I am a very happy Customer.I will be calling SoundVision for any future projects I have that involve security or home entertainment systems.I highly recommend SoundVision!
RV'n in North Carolina
12:19 09 Aug 22
What more can you ask for when it comes to great people. My name is Marc Fisher and I am the President of Origin Acoustics. We are a manufacturer that designs and builds some of the greatest loudspeakers in the industry. We have been working with Mark, Zach and the team of Soundvision for over 5 years and what a privilege it is to be a part of such a great organization. We choose our partners very carefully and when it came to finding the right company to work with, we looked no further than SoundVision. From concept to design, the install to the finish, this team knows how to work with you to create the home of your dreams. We have chosen the right people, you should to!
Marc Fisher
14:20 08 Aug 22
Sound vision is fabulous. Their people are all very informed, respectful and know what they are doing. Thanks to all of you for making our new smart home with theatre experience the best.Of course…thanks for the continued service. From Jacob, Our installer, to Paul or service agent and all the SV crew….you are the best. Keep up the good work.
Gerry Webbet
14:18 05 Aug 22
We are local contractors that have been building beautiful custom homes for many years and are very grateful to have shared this journey with Soundvision on some real memorable projects . The knowledge they have in their craft is truly amazing. I want to thank Zack and Marshal and the whole Soundvision team for your hard work and dedication to our customers!
robert dabrowiak
22:56 20 Jul 22
The entire team at Soundvision are knowledgeable and supportive no matter how big the project. Their attention to detail and customer service is second to none. I would highly recommend Marshall and his team for any home or work AV projects.
Hans deBot
20:27 19 Jul 22
First and foremost they are honest and do excellent work. They took the time to listen to what I wanted and made sure they had what they needed to achieve what I was asking for. They are knowledgeable, kind, patient and fun. They love what they do. They were very responsive if I had a question and still are. They were also very flexible and considerate in scheduling the work so that the timing worked for me. I highly recommend SoundVision. They totally rock!!!!!!!!!!!!!!
Elizabeth Kelligrew
21:17 13 Jul 22
Looked at several audio/video companies before choosing SoundVision. SoundVision provided very practical solutions, great products and very professional installation. Would defiinitely use them again.
Bob
20:16 27 Jun 22
Prompt and courteous service always! They have kept our network in great service order for our customers.
Roy Franco
10:43 22 Jun 22
Marshall and the entire team at SoundVision have been wonderful to work with on my home lighting and sound installation project. Marshall keeps me informed and aware of timing, issues and concerns. I appreciate his professionalism and product knowledge in knowing what products work best for my home. The entire team from senior leader to installer have been at my home to see the progress and engage with me and my wife and truly make us feel that our home project is their top priority. I highly recommend SoundVision for any home project you are seeking.
Brett Appleberg
17:30 10 Jun 22
Recently moved down to Lake Norman area from the northeast. Building our family’s forever home. I knew I wanted to ‘future proof’ the house and when I asked around the same organization kept coming up….Sound Vision. I reached out to them and Marshall Schaper was the expert on the other end of the call. My experience was low pressure, Marshall asked what I was trying to achieve and why; he offered potential solutions that would achieve my goals and within my budget (although he didn’t ask). He identified ‘good, better, best’ options that would enable me to achieve my desired goals. He fielded good questions and bad, never got upset or seemed put off and was 100% professional. He talked me out of more expensive, unnecessary options and encouraged me to lean in on things that really matter. In the end, because of his guidance, I achieved a better outcome. He was engaged and managed the process throughout and ensured the execution matched what was on the contract. I can’t say enough about the experience and more importantly the outcome. If you have any doubts or unsure of what you should do, pick up the phone and call Marshall he will treat your project like he is spending his own money.
Steve Ortleb
22:52 03 Jun 22
We recently had SoundVision install some outdoor shades for us. Zach stayed plugged in with us and ensured that all work was completed on time and to our satisfaction. We were very pleased with the end result...we highly recommend SoundVision. Thank you Zach to you and your Team.
David S.
16:51 25 May 22
SoundVision is a very professional whole-house-integrator company. They have a tiered service plan so that you can find the best coverage for your needs and the prices are reasonable and provide real value. They care about their CLIENTS, meaning this is not a transactional customer exchange They go above and beyond and their leadership is open to feedback and new ideas. They work with a set of VETTED partners for expertise they don't currently have and they do their utmost to make sure those partners are accountable. I highly recommend the company and the team.
Sheppard Narkier
16:20 23 May 22
We just built a home and had Sound Vision provide our AudioVisual needs. They were so professional and very conscientious during the pandemic. Our communications were easy and thorough. We are so thankful for their help and guidance and love our new home. Highly recommend SoundVision.Update: about two years later we added security cameras and again received excellent service. This is a very thorough company.
michelle bryan
14:25 17 May 22
Called to evaluate a new pair of Martin Logan Expressions 13A. Zac Simpson came to my home to evaluate my sound room and current Ascent's (circa 2002). He said my system was fine, but I wanted to get better separation and bass (ie no pressure to buy). They had a pair in Mooresville that I was able to evaluate. I also wanted to add IsoAcostic footers which I bought. I brought in my favorite CDs to listen to recordings I knew well. I bought the new Martin Logans and he also had an acoustic engineer to consult with my set up at a reasonable price. Every aspect in the process was seamless and I was impressed with the enthusiasm and professional every step of the way, especially with COVID going on. I have had "audiophile" equipment (both tube and solid state) for 28 years and truly satisfied with SoundVision.
Thomas Nolan
23:19 04 Apr 22
Today I had the privilege of watching two masters of their craft at work. Being a new business owner in town, quality of work is important to me. Aiden and Miguel exceeded my expectations and I would refer SoundVision to anyone looking for reliable and professional AV work.
Brad Kalmikoff
22:29 20 Jan 22
The entire team were responsive and professional throughout the entire process. Technicians Jeremy and John kept me informed as they progressed through the installation. WiFi now on point throughout our entire property. Highly recommend.
Doug Yoch
00:17 07 Oct 21
I have been a delighted SoundVision customer for over three years, and the 'honeymoon phase' has still not worn off :)From my first phone call with Michelle in 2018 to my latest installation with Jacob, Aiden, and Miguel, the company continues to exceed every request and nurture every idea I want to explore in bringing my very modest home into the 21st century.Their knowledge of the industry and dedication to a beautiful application through design makes their work exceptional.Their professional, personable people make their work extraordinary.Everyone has been incredible for three solid years, but I have a few moments that stand out:The word "service" doesn't quite cover the encouraging emails I received from Michelle when I was in cancer treatment.The word "customer" is not how I felt when Paul came to help me update and move the system when I was out of chemo.The word "interface" comes nowhere close to the camaraderie and collaboration I share with Marshall when he fields my questions and new ideas that start with the phrase..."would it be possible to...?"It is ALL so noteworthy. I recommend SoundVision without any reservations. Their work and their service stand the test of time. And, THAT is just the beginning of the endless possibilities they can bring to your home or business.
Laury Brown
18:33 21 Aug 21
We just recently completed a sizeable project with SoundVision for our home to install a several tvs, an equipment rack, and various network and television equipment including a matrix for our basement tv. SoundVision as a whole was extremely easy to work with. Everyone we communicated with was kind, professional and responsive to our communications. In addition, our installers Jacob and Aiden in particular were fantastic! They were prompt, worked efficiently and displayed a very high level of professionalism and care for their craft. We were in great hands with them for the install and couldn't be happier with the end result! Overall we could not have been more pleased with our decision to use SoundVision for this project and would highly recommend anyone considering an AV project to use them.
Chris Matthews
18:30 28 Jun 21
The guys from Sound Vision were awesome. 2 days and knocked out an 85 inch video wall with some challenges with the wall we were working with. Marshall , Jacob and Aidan all very professional and attentive to detail. Extremely great service and satisfied.
Timothy Barker
22:16 09 Mar 21
Jacob and Aiden arrived on time and professionally addressed our tech needs. They were extremely thorough and kept me informed about how the job was progressing. The also took the time to explain what they were doing and, based on the changes they had implemented, how we should efficiently operate all of our devices. They were AWESOME!!
Chris Kilbane
23:05 26 Feb 21
Marshall and the team at Sound Vision did an outstanding job helping to add a sound system to our personal training studio in Mooresville, Your Personal Best Fitness Studio. Marshall designed a system perfect for our space. We now can provided music to motivate and entertain our clients that does not drowned out the conversation the trainer needs to have during each workout. The system installation went smooth and the system blends in with our interior design perfectly. Our system is also used friendly.
Janet Martin
22:08 26 Jan 21
I can’t say enough good things about Soundvision... they are always there when I need them for Smart home needs and improvements. I’m not particularly tech savvy so their patience with me is quite simply priceless. Special thanks to Paul and the guys in service—incredible!
S Brown
15:53 05 Jan 21
Soundvision is perhaps one of the most professional companies I have ever dealt with. Once you are a customer, you are part of the family and their service is exceptional. Their knowledge is unsurpassed. I could not recommend them more.
Ali Nikrooz
21:50 28 Dec 20
great customer service and response time. Paul M took care of our issue quickly. Thank you. Dave
Jeanne Armstrong
15:22 08 Dec 20
Could not be any happier. Whole team was extremely knowledgeable and professional. Freddy and Jacob handled the install and were great. Impressive company. Very customer service oriented. Thank you Zach, Brad and team.
dave armstrong
19:21 13 Nov 20
Brad K came to the house. He listened to our needs and wants. He made recommendations based on our requirements and promptly provided a proposal to do the work. In short order, Jeremy and Aiden were here and they did an outstanding job installing and setting up our equipment. They took the time to show us how it all works together. I also want to recognize Michelle for keeping us informed of our project’s status and Brad F. for scheduling the install to meet our needs.Great experience! Thanks all!
Don Lowe
10:34 19 Oct 20
I am really pleased with the quality of work and level of service provided by SoundVision. From the beginning and throughout the entire process, Brad did an excellent job in helping me identify the products to update our house WiFi and to enhance and simplify the audio system and home theater at the pool house. Jeremy and Jacob were great technicians during the installation, always professional, personable and trustworthy. They worked in the house when I wasn’t home. After everything was installed they were so helpful in taking time to make sure I understood how to operate the new system. Just a wonderful experience from start to finish.
Christie Heckler
16:04 18 Sep 20
We just built a home and had Sound Vision provide our AudioVisual needs. They were so professional and very conscientious during the pandemic. Our communications were easy and thorough. We are so thankful for their help and guidance and love our new home. Highly recommend SoundVision.
michelle bryan
11:27 04 Sep 20

SoundVision LLC is the only HTA Cerified Company in the Lake Norman Area

The Home Technology Association Certification system is the first and only industry standard of excellence for home technology installation companies. In an industry that has no barriers to entry, the HTA has created a rigorous set of standards for home technology companies to adhere to. The firms that meet the 60+ points of evaluation criteria are granted certification status. Once HTA Certified, these firms must commit to maintaining the high standards of HTA Certification or risk losing certification.  Learn more about HTA and try the Budget Calculator.

Our Instagram

SERVICE

NOTE: EMAIL REQUESTS FOR SUPPORT ARE ON A SLOWER RESPONSE TIME FRAME!

Membership Clients can expect a response by noon the FOLLOWING BUSINESS day.

MEMBERSHIP CLIENTS  EXPEDITE service – PLEASE CALL (704) 696-2792 ext. (2) and leave a detailed message for our ON CALL Service Team. 

Clients without a membership have a 24 hour best effort response window. 

Custom Membership

Send us your contact info and we will contact you to discuss our custom membership option.