The ideal environment for today’s remote workforce
According to a recent survey of employed Americans, 43 percent said they spent at least some time working remotely. By 2020, projections estimate that mobile workers will account for nearly three quarters (72.3%) of the total U.S. workforce. Mobile devices and simple, yet sophisticated, collaborative tools have enabled today’s workforce to effectively work from anywhere – an airplane, a hotel room or a well-appointed home office. Remote work is a “boon” to productivity and leads to higher efficiency and lower turnover. Not only does it attract the Millennial worker who values flexibility and technology, it keeps older workers in the workforce longer. So, the benefits are many but establishing a remote environment that represents the employer’s brand while providing a productive, collaborative space for the employee requires more than plugging in a laptop.
The first step is to define the space. The design will be driven by the type of work performed, the equipment required and the available spaces within the home. The room should be a space separate from daily living areas, free from distractions that could interfere with work or interrupt calls or video conferencing. It will need to offer adequate storage and easy accessibility to the home network.
- • Color – Furnishings, wall coverings and surroundings should be ergonomically pleasing and conducive to extended use. Opt for muted, neutral tones or a soft shade such as periwinkle blue, avoiding dark, harsh or vivid colors. Choose matte finish over reflective, glossy sheens. Wallpapers and fabric wallcoverings with subtle, non-reflective designs also work well.
- • Backdrop – Be thoughtful of the background when video conferencing. Keep the space clear of clutter and personal affects. Portable pop-up screens (either generic or imprinted with the company logo), room dividers and bookcases provide a professional backdrop and element of privacy.
- • Acoustics – Create a quiet space. Carpeting, area rugs and upholstered furnishings help to manage reverberant noise. Acoustic treatments, including custom wall panels (prints or logo’d), also aid in noise absorption.
- • Lighting - The more natural the lighting, the better the overall experience. Take advantage of natural sunlight by positioning the desk to face the window, avoiding shadows while on camera. For harsh, direct sunlight, add motorized window shades, available in various light-filtering, non-reflective weaves. If the room’s design is not conducive to proper desk placement and the light source is behind you, blackout shades can be added to properly control the light levels. Ceiling fans with light fixtures create a strobing effect on camera and should be turned off. An integrated home automation system provides agile control of lighting, window shades, ceiling fans and HVAC, ideal for the working from home.
A stable, secure and robust network connection is essential for reliable network connectivity and a quality conferencing experience. Hardwired broadband is recommended over wireless when possible. Also important to bear in mind is the number of users in the home that are competing for bandwidth.
Based on network capability and hardware compatibility, there are numerous platforms available for seamless collaboration. Implementing a few tools to enhance audio and video will produce an even better experience.
- • Audio – Conferencing requires 2-way audio and can be problematic without the right equipment as devices can produce distortion and echo. Rather than relying on the laptop’s built-in speaker and microphone, opt for an external echo-cancelling speaker with microphone for clear communication. In a reverberant environment, a headphone set with built-in microphone will filter distracting background noise.
- • Video – A good quality, properly positioned camera is critical for effective collaboration. Invest in a high quality auxiliary unit rather than using the built-in camera that restricts control and image resolution. The camera should be placed where the user is focused, just above the monitor’s content for a near-to-natural experience. This will simulate looking into the camera. Common mistakes include mounting the camera below the screen which produces an unnatural, unflattering angle or mounting it on a monitor other than the one hosting the content, showing you looking away from the camera.
Evaluate the quality of the experience by taking it for a trial run. Most platforms offer the ability to record your meeting, giving you the opportunity to view the meeting as if on the far side. Record sessions using various scenarios – both while the room is quiet and when things from across the house are active – the HVAC, washing machine/dishwasher, pets, etc. Type on the keyboard to gauge the sound level of keyclicks, assess how the background looks and adjust camera position and lighting to simulate a face-to-face meeting.
Getting started requires thoughtful design and know-how, but it’s an investment that will be realized through effective collaboration and increased productivity for years to come. As experts in both the technologies and design aspects of this rich, residential/professional hybrid environment, SoundVision can help you with the infrastructure and hardware requirements and work with your interior design professional to create the ideal remote workplace.
Today's mobile workforce: any time, any place, The Telegraph
How to Design the Ideal Home Office, Entrepreneur
American Workplace Changing at a Dizzying Pace, Gallup News
10 Best Jobs for Americans Over 65, The Fiscal Times
6 Ways to Look Great on a Video Call, Fast Company