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Why do I have to reset my Apple TV so often?

This is a common question we get, and the answer, like most, has both
good and bad news.

The good news is:

  • Apple is a company that makes wonderful products that offer a
    ton of features and services.
  • They are continually updating these products with new features
    based on what you, their customers, are asking for.
  • These features can be updated via the Internet; so, there is no
    need to buy a new device.
  • The cost is minimal. Hey, we make less than $5 when we sell
    an Apple TV. So, there is a HUGE bang for the buck with this
    product.

However, with the good comes the bad:

  • Software updates: Apple frequently releases software updates
    for its devices, including Apple TV. Sometimes, these updates
    can cause glitches or issues with the device, leading to the need
    for a reset.
  • Because these devices are constantly talking online, they
    sometimes get caught in network traffic, like a traffic jam on the
    highway. As such, they need to be reset.
  • App issues: Certain apps on your Apple TV may be causing issues that require a reset.
  • Outdated app versions, conflicts with other apps, or other issues.
  • Network issues: Your Apple TV may be experiencing
    connectivity issues with your home network or internet service
    provider, leading to the need for a reset.
  • Hardware issues: In some cases, your Apple TV may be
    experiencing hardware issues that require a reset to resolve.
    This can be for all kinds of reasons, like gaming, voice requests,
    changing of settings, and much more.
  • Because people learn different ways, we have linked a few sites below
    to help you reset you Apple TV, if needed. The first is a written step
    by step outline from Apple and the second is a YouTube video on how
    to do it. We hope this helps.

Link to Apple

 

Still need help? Reach out to our Service Department here: Service Department

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