We are constantly trying to provide information to our clients to help out. When we see things that can be taken care of without a service call and that make your lives easier and saves money, we are all for it!
Process is VERY integral to our business; so, if there is something that comes up and we can write a procedure to help out, we are all in for that too. Just let us know how we can help!
Having WiFi Trouble? Try our Network Reset Procedure
There are times and situations that arise that require your network and WiFi systems to have to be reset. If you are experiencing spotty coverage or abnormal performance, a reset might be in order.
The most common is a power outage or a system update from the ISP (Internet Service Provider (e.g. MI Connections, Time Warner, Windstream, AT&T or BellSouth). In this case, please follow the following procedure and best practice to make sure the reset goes smoothly and you are back up and working.
Finally, plug in any access points and allow them to completely boot up until their lights are solid.
Clients can expect a response to emails by noon the following business day. For more immediate support, please call (704) 696-2792 extension 2 for Service