SoundVision Audio Video Shades

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124 Poplar Pointe Drive, Suite 101
Mooresville, NC 28117

(704) 696-2792

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Smart Home

Frequent Apple TV Reset Frustrations

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Why do I have to reset my Apple TV so often?

This is a common question we get, and the answer, like most, has both
good and bad news.

The good news is:

  • Apple is a company that makes wonderful products that offer a
    ton of features and services.
  • They are continually updating these products with new features
    based on what you, their customers, are asking for.
  • These features can be updated via the Internet; so, there is no
    need to buy a new device.
  • The cost is minimal. Hey, we make less than $5 when we sell
    an Apple TV. So, there is a HUGE bang for the buck with this
    product.

However, with the good comes the bad:

  • Software updates: Apple frequently releases software updates
    for its devices, including Apple TV. Sometimes, these updates
    can cause glitches or issues with the device, leading to the need
    for a reset.
  • Because these devices are constantly talking online, they
    sometimes get caught in network traffic, like a traffic jam on the
    highway. As such, they need to be reset.
  • App issues: Certain apps on your Apple TV may be causing issues that require a reset.
  • Outdated app versions, conflicts with other apps, or other issues.
  • Network issues: Your Apple TV may be experiencing
    connectivity issues with your home network or internet service
    provider, leading to the need for a reset.
  • Hardware issues: In some cases, your Apple TV may be
    experiencing hardware issues that require a reset to resolve.
    This can be for all kinds of reasons, like gaming, voice requests,
    changing of settings, and much more.
  • Because people learn different ways, we have linked a few sites below
    to help you reset you Apple TV, if needed. The first is a written step
    by step outline from Apple and the second is a YouTube video on how
    to do it. We hope this helps.

Link to Apple

 

Still need help? Reach out to our Service Department here: Service Department

Boone Scanlon – SoundVision Technician

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Boone Scanlon - Technician

Boone Scanlon is an experienced data management technician. While he has primarily worked on the commercial side of structured wiring and installation, he has quickly adapted to the residential side. 

A local of North Carolina, Boone enjoys hanging out with his family and friends in his free time and watching his favorite Nascar driver, Kyle Busch.

Frederick Laderer – Window Coverings Design

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 Frederick started in the furniture industry over thirty years ago, working with many of the top manufacturers.

In the early 2000’s, he formed William Frederick Interiors, had a line of furnishings AND was a managing partner of two retail stores in Lake Norman & Charlotte.

In his personal time, he enjoys spending time with his family/friends, six dogs, camping-hiking and living life to the fullest.

Marshall Schaper – Smart Home Designer

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Formerly a lead technician for SoundVision, Marshall transition to the role of systems designer in 2020. Educating and design are two of his greatest strengths.

Marshall was raised as a “military brat” to a father who served 23 years in the United States Air Force. He has a unique ability to be able to adapt to any situation and make the best of it. Born in Lakenheath, England, he relocated to Valdosta, Georgia where he lived for 16 years. In 2010, he relocated to the Statesville area to be closer to family.

Marshall is a father of two beautiful daughters, Lily and Piper and is engaged to be married to Mariah, the love of his life.

His hobbies include woodworking, aviation, camping and riding ATVs. All SoundVision technicians have undergone a North Carolina SBI background check and are licensed by the North Carolina Alarm Board.

Michelle Ferlauto – Chief Operating Officer

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Michelle Ferlauto is the Chief Operating Officer for SoundVision

For over a decade, Michelle Ferlauto has been in the Charlotte Lake Norman smart home industry.

In addition to handling the day to day logisitics of our team, she oversees marketing for SoundVision.  She and Mark host the SoundVision podcast series for SoundVision – Simplifying Life which features vendors and clients of SoundVision.

Click here to learn more: https://www.svavnc.com/soundvision-blogs-check-out-the-soundvision-blog/ 

In understanding how important a good service and process foundation is to the core structure, Michelle has been very successful at cultivating relationships with manufacturers and suppliers while advocating on behalf of her clients best interests through our SoundVision Service Department.

Michelle discovered her passion for small business early on after accepting a position on behalf of the Seattle Police Guild to convert their off-duty program into a non-profit business. She completed the small business administration and finance program at Green River College and most recently, Digital Marketing Sciences through UNC Charlotte. A native of both Coos Bay, Oregon and Palm Desert, California, Michelle has lived in the Lake Norman area since 2006. 

SoundVision Podcast with Vic and Amy Petrenko

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SoundVision Podcast with Vic and Amy Petrenko

On Episode 4 of the SoundVision Podcast Series, we sit down with Vic and Amy Petrenko of the Petrenko Group with Sotheby’s International Realty.

Listen here:https://www.buzzsprout.com/2014609/11043145

 

To reach out Vic and Amy click here:

https://vicandamypetrenko.premiersothebysrealty.com/

 

To learn more or request a SoundVision technical home inspections:

https://www.svavnc.com/contact-us/

This isn’t just a podcast with realtors! This is a podcast with actual American super heros. SoundVision Podcast with Vic and Amy Petrenko covers a variety of topics!

SoundVision was privleged to host Vic and Amy Petrenko of the The Pentrenko Group Premier Sotheby’s International Realty.

Looking for real estate information? Vic and Amy’s profile:
https://vicandamypetrenko.premiersothebysrealty.com/

Who are Vic and Amy?

  • Otherwise known as BRIGADIER GENERAL PETRENKO, Vic Petrenko served the United States in the Army for 31 years
  • Otherwise known as WINNER OF THE PRESIDENT’S VOLUNTEER SERVICE AWARD, Amy Petrenko has been a gracious hostess and devoted public servant
  • Since retiring from the military, this dynamic duo have teamed up to serve the North Carolina real estate market

Watch this:
2008 President George W. Bush 82nd Airborn Division Review at Fort Bragg with then Col. Vic Petrenko
https://www.wral.com/news/local/video/2927506/

Watch this:
Amy Petrenko to receive President’s Volunteer Service Award

“Bush presented the President’s Volunteer Service Award to Amy Petrenko, an Army wife for 19 years. Petrenko has volunteered for the National Military Family Association for 11 years at Fort Bragg and other duty stations. …When soldiers are deployed, she has stepped up, helping spouses network and find resources for themselves and their children.”
https://www.wral.com/news/local/video/2924380/

Good Reads mentioned in the podcast:

The Go-Giver
https://thegogiver.com/

 

Check out SoundVision Podcast with Vic and Amy Petrenko and our other podcasts in the series on Apple and Spotify!

 

SoundVision Wins ProSource Award

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SoundVision wins ProSource Award

On March 6, 2022 industry trade group ProSource named SoundVision, LLC Member of the Year for the Sourtheast division at the Caesar’s Palace Expo Forum in LasVegas, Nevada. On hand to receive the award were SoundVision owner, Mark DiPietro, his wife Kristen DiPietro, Zach Simpson Vice President of Design, Michelle Ferlauto, Vice President of Marketing and Project Manager Phil Harrington. SoundVision has been a partner with ProSource for over 5 years.

“Each member selected for this award is an innovator,” says Dave Workman, CEO and president of ProSource. “The award is based upon a member’s ability to meet or exceed the established criteria, including a member’s participation within the group, support of group brands, conducting business in a manner that stands as an example to other members, and selection for industry awards and recognition. We extend our heartiest congratulations to each of the 2021 Members of the Year, honor their ability to evolve and adapt to the rapid changes in technology and market trends, and applaud the investment they have made in their people to create a winning team.”

SoundVision Wins ProSource Award

“I am very impressed with the team that Mark DiPietro has put together at SoundVision,” says Frank Marengo, ProSource District Manager for the Southeast Region. “Their business model includes custom audio/video, shades, and now lighting fixture sales and design, and they focus on their direct relationship with the end user. I admire their focus on elevating their staff and always being positive, and the level of service they provide to their customers.”

Read more here: https://www.cepro.com/peopleplaces/prosource-honors-2021-members-of-year-integrators/

The award reflects the hard work by ALL SoundVision team members.  SoundVision was founded in 2011 my Mark DiPietro and has been serving the great Lake Norman community ever since. 

SoundVision Gives Back

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SoundVision Gives Back with IDS Society Narrow Passage Davidson

SoundVision gives back by sponsoring three show homes at The Preserve at Narrow Passage in Davidson. The event was organized by the Interior Design Society of Charlotte to benefit multiple local charities https://idscltshowhouse.com/charities/. SoundVision was involved from the prewire stages of wiring to completion. Each show home was sponsored by a different local builder. The builders included Southern Cottage Homes, Augusta Homes and Plattner Custom Builders. Although the home tours did not occurdue to COVID19, a fair amount of money was raised for several local charities.

The co-chairs of the  2020 IDS CLT Showhouse Organization are Starr Miller of Starr Miller Interior Design, Cornelius, and Audrey Clawson of Audrey Clawson Interiors, which has locations in Lake Norman and Connecticut.

This video endeavor will benefit Motor Racing Outreach, The Dale Jr. Foundation, The Hendrick Family Foundation and Operation Finally Home.

The Interior Design Society Charlotte Chapter partnered with three award-winning custom homebuilders: Ken Wrench of Augusta Homes Inc., Cornelius; Karl Plattner of Plattner Custom Builders in Davidson; and  Chris Hoffman of Southern Cottage Corp. in Lake Norman.

The Interior Design Society (IDS) is an independent national organization comprised of more than 2,000 members. One of the country’s largest design organizations dedicated to serving the residential interior design industry, IDS embraces four core values including professionalism, community, influence and growth. The IDS National headquarters is located in High Point, NC, the world’s home furnishings capital. Founded in 1973 by the National Home Furnishings Association (NHFA) to support interior designers based within furniture stores, the Interior Design Society has long since expanded its focus to provide support to professional interior design entrepreneurs nationwide.

Read more about new construction projects https://www.svavnc.com/new-construction/

SoundVision and its’ industry vendors donated over $35,000 in equipment and services to the effort.

 

Security Mooresville Cornelius Davidson

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Continuing education, fingerprints and background checks for all of our team members.

How to get the best security in Mooresville Cornelius Davidson

Not just any company should install security, camera systems or even Nest doorbells. 

Installation of security cameras or doorbells seem relatively harmless? Nest and Ring products are end user specific. Access to sensitive information is then, limited. Back ground checks and licensing of outside providers is crucial. These products will need passwords and access to the wifi.

For more information on security cameras : https://www.svavnc.com/security-camera-systems/

Licensing and why you should care

Fire and safety are categories of service that lend themselves to heavy liability and licensing requirements. These are LIFE SAFETY categories of service.  Firms interested in providing security and fire alarm services must be licensed by the state of North Carolina. Two license categories REQUIRED are a Low Voltage license classification SP-AF-LV license in addition to an NC alarm license.

Requirements to obtain these licenses include:

  1. Relevant work experience certification
  2. Additional education with exams
  3. Verifiable references with notarized affidavits
  4. Federal and state background checks
  5. Meeting with an alarm system licensing investigator
  6. Approval of the actual NC Alarm Systems Licensing Board

Using a licensed provider is the best way to get security Mooresville Cornelius Davidson

Read specifications for obtaining licensing here

Requirements to renew an existing NC ALSB license:

  1. Completion of a 3 hour state approved CEU course (which included an exam).
  2. New fingerprints (every 2 years) at the local Police Department.
  3.  State and sometimes Federal background check.

Find out if your provider is licensed!

It is frustrating for us to see unlicensed contractors doing this work. In the event of catastrophe, homeowners (and their insurance companies) will wish they had hired a properly licensed and insured professional.  Be careful of who you let into your home. Click here to check if your contractor is licensed for security with the state.    

Sony 4K Home Theater with a FullSwing Golf Simulator

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Sony 4K Home Theater with a FullSwing Golf Simulator

This Lake Norman theater project began as a custom new spec home. SoundVision systems designer Zach Simpson was able to integrate theater design and a golf simulators because of the builder’s flexibility, quality and design capabilities. Lighting  and audio were integrated as well. We were able to engage valuable vendor partners like Cinema Tech and Full Swing Golf simulators.

Learn more about Full Swing Golf:

https://www.fullswinggolf.com/

The theater features two projectors.  The first is a 4K Sony laser projector for the golf simulator. The latter being a Sony 4K home theater projector. The Martin Logan models used in the theater included ElectroMotions, Edge and Helos and two DYN800XD subs.  The theater is a full 7.2.4 Dolby Atmos audio system and features a 130″ Screen Innovations motorized screen. This provides the viewing experience, while the FullSwing Golf Simulator features it’s own dedicated screen. Our team enjoyed breaking in the golf simulator with the homeowner.

Let us know if you would like to design your dream home theater! https://www.svavnc.com/contact-us/

This home was designed as fully integrated Control4 panelized lighting system.  David Stevens of David Stevens Construction of Sherrill’s Ford, North Carolina was the builder for this home and was awesome to work with. The homeowner was kind enough to offer a letter on our behalf to the CEDIA awards community for consideration in the event we wanted to pursue an award category.  In addition to the theater project, the home was also outfitted with a wi-fi network,  surveillance system, 7 zones of audio and multiple Sony 4K TV displays.

By using a dealer like SoundVision, our homeowner can look forward to a custom service experience. In the event a piece of his new equipment should need to be serviced, we will work directly with the manufacturer on his behalf for potential warranty claims. Whereas, most big box and online providers will only offer a 30 day warranty because of return restrictions.

 

 

Learn more about Sony projectors:

https://www.sony.com/electronics/projector/vpl-vw695es 

Learn more about Martin Logan audio:

https://www.martinlogan.com/en/category/our-speakers

 

 

SERVICE

NOTE: EMAIL REQUESTS FOR SUPPORT ARE ON A SLOWER RESPONSE TIME FRAME!

Membership Clients can expect a response by noon the FOLLOWING BUSINESS day.

MEMBERSHIP CLIENTS  EXPEDITE service – PLEASE CALL (704) 696-2792 ext. (2) and leave a detailed message for our ON CALL Service Team. 

Clients without a membership have a 24 hour best effort response window. 

Custom Membership

Send us your contact info and we will contact you to discuss our custom membership option.