SoundVision Audio Video Shades

Customer FAQs: WiFi Systems, Security Monitoring, & TV Placement

Customer FAQ's Podcast: Wifi Systems, Security Systems & TV Placement

On this episode of “Simplifying Life Through Technology,” Mark, Michelle, and Andrew from SoundVision sit down to discuss some of our customer’s most frequently asked questions. We embrace one of our core values – Open and Honest.

We’re thrilled to have Michelle back in the podcast studio, and what better way to kick things off than by sharing our holiday plans and traditions? We then dive into the questions you’ve been buzzing about.

Questions Answered:

  • What’s the difference between DIY WiFi Systems and commercial grade WiFi networks?
  • Does SoundVision monitor your security system?
  • How high should I hang my TV?

To wrap up, we share our New Year Resolutions, making this episode not only informative but a personal journey into the goals of SoundVision. Tune in for answers to your common questions and a glimpse into our world of technology. We’re not just here to provide solutions; we’re here to build connections and foster understanding. Stay tuned and stay informed!

SoundVision WINS Home of the Year Award

SoundVision Wins Home of the Year

At this year’s CEDIA Expo in Denver, Colorado the SoundVision took home the silver award for Home of the Year – Best Home Theater $25k-100K.

Nine of members of our team were on hand to accept the award including several technicians who worked on the project.

In all, the 2023 Home of the Year Awards looked at projects in 16 categories, with winners being judged by an esteemed panel of representatives throughout the smart home industry. The winners were chosen from a list of 46 entries and announced at a ceremony in Denver, Colorado during CEDIA Expo 2023.

Read More here from CE PRO Magazine

WINNING ENTRY - DETAILS

David Bengston from Alair Homes Podcast

In this episode of “Simplifying Life Through Technology,” Mark and Sue from SoundVision sit down with David Bengston from Alair Homes of Lake Norman during our Bang & Olufsen VIP Music and Lighting Experience event. Alair Homes is the largest custom home builder in the USA and Canada with 100 franchises. Alair homes produces nearly 3,500 homes a year with prices ranging from $250,000 – $1.2 Million. Projects vary from new constructions, remodeling, and home additions. Alair Homes of Lake Norman typically work on 10-15 projects a year.

David from Bang & Olufsen Podcast

Meet David Zapfel from Bang & Olufsen

SoundVision Podcast with David Zapfel from Bang and Olufsen 

On this episode of “Simplifying Life Through Technology,” Mark, Michelle, and Zach from SoundVision sit down with solutions and systems engineer David Zapfel of Bang and Olufsen.

We learn how Bang and Olufsen was created, a brief history of the company, and some insight on past and present products. Listen to hear insight on some of the new products we are showcasing at SoundVision. We were fascinated to learn that David has worked for Bang and Olufesn for over three decades!

“A never-failing will to create only the best … persistently to find new ways.”

Topics Discussed:

  • The History of Bang and Olufsen 
  • David’s experience as an employee of Bang and Olufsen
  • First products produced by Bang and Olufsen
  • Bang and Olufsen’s growth and success
  • Zach’s experience visiting the Bang and Olufsen factory in Denmark
  • Products SoundVision showcase

Simplifying Life with SAFE Podcast

“Streets are not just for motor vehicles. They are transportation pathways used for many types of vehicles, motorized or otherwise. We exist to make these streets safe for all users including bicycles, pedestrians, and motor vehicles.”

On this episode of “Simplifying Life Through Technology,” Mark and Michelle from SoundVision sit down with President Kevin Elder and Member at Large John Finney from Street Access for Everyone (SAFE).  

In honor of local cyclist Earl Gillon:

Learn how Kevin and John’s passion for cycling transitioned to promoting change for road safety. Kevin and John discuss the goals and impacts of SAFE and what initiatives they are taking to provide change.

“We are your Lake Norman area advocacy group for safer streets. Streets are not only for motorized vehicles. They are transportation pathways used by cars, motorcycles, trucks, cyclists, and pedestrians. We exist to make these streets safer for all users. 

Street Access for Everyone, Lake Norman (SAFE) is a 501(c)(3) born out of a need to increase the safety of cyclists and pedestrians on our local roadways. This occurred following a spate of accidents involving local cyclists, including the death of a local cyclist, and several local pedestrians.”

SAFE’s Mission:
  • “To encourage and drive advocacy for the safety of all road users.”
  • “To effectively collaborate with town councils and law enforcement in the Lake Norman area.”
  • “To drive positive change and improvements for our current and future road users.”
SAFE Activities and Outreach:
  • “Attend Town Council Meetings.”
  • “Collaborate with Law Enforcement.”
  • “Collaborate with local driving school(s).”
  • “Work with local town advisory boards (e.g., Cornelius Transportation Advisory Board).”
  • “Clear road signs to increase visibility.”
  • “Replace all “Share the Road” signs with ‘Bikes May Use Full Lane (BMUFL)’ signs.”
  • “Educate all road users regarding current NCDOT laws.”
  • “Collaborate with local towns regarding pedestrian and cycling safety issues.”

To learn more about SAFE:

Visit their website: https://safelkn.com/

Check out their Facebook page: https://www.facebook.com/safelkn/

Read More About SAFE’s Outreach: https://safelkn.com/about-us/in-the-press/

Who are Kevin and John?

Kevin Elder has an extensive background in Engineering. Kevin has been a designer for Ingersoll Rand for almost 30 years. Currently, he designs industrial air compressors for Ingersoll Rand.

John Finney has been an IT Pro for over 20 years. Currently, John works privately in Cyber Security. 

More about the accident that took the life of local cyclist Earl Gillon. 

https://newsofdavidson.org/2020/01/13/22105/pillar-of-local-cycling-community-killed-when-struck-by-car-on-hwy-115/

Check out SoundVision’s Podcast with Kevin Elder and John Finney, as well as our other podcasts, on Apple and Spotify. 

Ethan Durand – Production Assistant

I’m Ethan. I just started here at SoundVision at the start of this year! I enjoy every second of it! I am looking forward to helping continue to build something special here! I was born and raised in Arizona, and I loved my time there in the Valley! I have been here in Mooresville for about 4 years now and continue to enjoy it. On my free time, I like to go to the gym and play basketball and enjoy some late-night games with my brothers! I am currently looking for a school, with hoping to study Sports Management.

Frederick Laderer – Window Coverings Design

 Frederick started in the furniture industry over thirty years ago, working with many of the top manufacturers.

In the early 2000’s, he formed William Frederick Interiors, had a line of furnishings AND was a managing partner of two retail stores in Lake Norman & Charlotte.

In his personal time, he enjoys spending time with his family/friends, six dogs, camping-hiking and living life to the fullest.

Kristen DiPietro – SoundVision Team Administrator

Kristen joined the SoundVision team in 2013, bringing with her, experience in both the retail purchasing and consumer banking worlds. As an Office Administrator, Kristen handles some of the day to day details. Kristen is very active and busy with four teenage boys (Ben, Michael, Matthew, and Jacob) and of course is married to Mark DiPietro.

Mike O’Dowd – SoundVision Service Manager

Mike O’Dowd was the longtime SoundVision Service Manager before relocating to Cozumel, Mexico. Mike is our first triage level of support for remote troubleshooting and diagnosis of any incoming service issues. 

Originally from Colorado, Mike who had his own AV enterprise before joining SoundVision and has decades of experience in the smart home industry.

Michelle Ferlauto – Chief Operating Officer

 

Michelle Ferlauto is the Chief Operating Officer for SoundVision

For over a decade, Michelle Ferlauto has been in the Charlotte Lake Norman smart home industry.

In addition to handling the day to day logisitics of our team, she oversees marketing for SoundVision.  She and Mark host the SoundVision podcast series for SoundVision – Simplifying Life which features vendors and clients of SoundVision.

Click here to learn more: https://www.svavnc.com/soundvision-blogs-check-out-the-soundvision-blog/ 

In understanding how important a good service and process foundation is to the core structure, Michelle has been very successful at cultivating relationships with manufacturers and suppliers while advocating on behalf of her clients best interests through our SoundVision Service Department.

Michelle discovered her passion for small business early on after accepting a position on behalf of the Seattle Police Guild to convert their off-duty program into a non-profit business. She completed the small business administration and finance program at Green River College and most recently, Digital Marketing Sciences through UNC Charlotte. A native of both Coos Bay, Oregon and Palm Desert, California, Michelle has lived in the Lake Norman area since 2006. 

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