SoundVision Audio Video Shades

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124 Poplar Pointe Drive, Suite 101
Mooresville, NC 28117

(704) 696-2792

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Month: October 2022

Mark DiPietro – CEO and Founder

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Mark DiPietro is CEO and managing partner of  SoundVision. He has been involved in the consumer electronics business since the late eighties.

Beginning his audio career in car stereo, he was a product specialist for Kenwood, a manufacturer’s rep for multiple lines in multiple states, before starting his own business.

Currently, Mark manages the visionary planning and business development for SoundVision.

In his free time, Mark is a dedicated father to four sons with his wife Kristen DiPietro.

He is a two time State Championship winning soccer coach for the Christ the King men’s varsity soccer team.

Mark also co-hosts the SoundVision Podcast Series Simplifying Life!

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Boone Scanlon – SoundVision Technician

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Boone Scanlon - Technician

Boone Scanlon is an experienced data management technician. While he has primarily worked on the commercial side of structured wiring and installation, he has quickly adapted to the residential side. 

A local of North Carolina, Boone enjoys hanging out with his family and friends in his free time and watching his favorite Nascar driver, Kyle Busch.

Jorge Rojas – SoundVision Technician

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Smart home technician

Jorge relocated to Mooresville from Miami and brings 12 years of customer service and inventory management experience with him.

He has been with SoundVision for almost two years as a technician and quickly mastered many skillsets including structured wiring and camera installation.

 

In his free time, he enjoys exploring North Carolina with his wife Ingrid, daughter Emma and newborn son.

Frederick Laderer – Window Coverings Design

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 Frederick started in the furniture industry over thirty years ago, working with many of the top manufacturers.

In the early 2000’s, he formed William Frederick Interiors, had a line of furnishings AND was a managing partner of two retail stores in Lake Norman & Charlotte.

In his personal time, he enjoys spending time with his family/friends, six dogs, camping-hiking and living life to the fullest.

Fredy Davila – Technical Engineer

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Fredy comes to us all the way Chichigalpa, Nicaragua via Miami. An experienced security, IT and help desk technician – Fredy has gone on to complete studies in Cybersecurity, become an FAA licensed drone pilot among completing and design the curriculum for our technicians learning university.

Fredy pre-programs our networks and automation systems to help expedite the technicians footprint inside the home. Fredy also does the drone footage for our construction progress updates.

In his free time. Fredy enjoys spending time with his wife and four children along with riding his one wheel.

Phil Harrington Project Manager

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Phil Harrington - SoundVision Project Manager

Click here to listen to our podcast featuring Phil Harrington

Phil comes to SoundVision from the education world, where he spent nine years as an administrator and high school athletic director, and three years as a teacher.

Phil earned a bachelor of science from Appalachian State University, and a masters in educational leadership from the University of Dayton.

Phil brings a wealth of communications, organization, and employee/customer relations experience with him.

In his free time, Phil enjoys being outdoors, fishing, hiking, and playing basketball or tennis. Phil and his wife, Alyssa, live in Huntersville.

 

Jacob Blair – Lead Technician

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Jacob was born and raised in Troutman, NC. While growing up, Jacob enjoyed riding dirt bikes, four wheelers, and ATV’s. He’s independent, hard-working and makes the best of any situation. Some of his passions are riding bikes, kayaking, and playing music. For the past 6 ½ years, Jacob has been in the communication business, working on larger commercial projects like stadiums, amphitheaters, data centers, colleges, and grocery stores.

Jacob enjoys spending time with his wife, Maddie and his clan on rescue animals.

All SoundVision technicians have undergone a North Carolina SBI background check and are licensed by the North Carolina Alarm Board. Jacob is also a Certified Control4 technician and continues his education through ProSource University. 

Kristen DiPietro – SoundVision Team Administrator

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Kristen joined the SoundVision team in 2013, bringing with her, experience in both the retail purchasing and consumer banking worlds. As an Office Administrator, Kristen handles some of the day to day details. Kristen is very active and busy with four teenage boys (Ben, Michael, Matthew, and Jacob) and of course is married to Mark DiPietro.

Mike O’Dowd – SoundVision Service Manager

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Mike O’Dowd was the longtime SoundVision Service Manager before relocating to Cozumel, Mexico. Mike is our first triage level of support for remote troubleshooting and diagnosis of any incoming service issues. 

Originally from Colorado, Mike who had his own AV enterprise before joining SoundVision and has decades of experience in the smart home industry.

SERVICE

NOTE: EMAIL REQUESTS FOR SUPPORT ARE ON A SLOWER RESPONSE TIME FRAME!

Membership Clients can expect a response by noon the FOLLOWING BUSINESS day.

MEMBERSHIP CLIENTS  EXPEDITE service – PLEASE CALL (704) 696-2792 ext. (2) and leave a detailed message for our ON CALL Service Team. 

Clients without a membership have a 24 hour best effort response window. 

Custom Membership

Send us your contact info and we will contact you to discuss our custom membership option.