SoundVision

SoundVision Develops Service Memberships, an Unprecedented Approach to Customer Service

SoundVision Develops Service Memberships, an Unprecedented Approach to Customer Service

Leading technologies integrator enhances client experience by focusing on service and satisfaction of their residential and commercial customers

FOR IMMEDIATE RELEASE

Mooresville, NC, February 18, 2019 –Following extensive client research, technology integrator SoundVision, LLC has created, and successfully implemented, an innovative service program to support their clients. Recognizing that access to responsive and proficient technical support is foundational for today’s technology-driven environments, SoundVision developed membership levels to solve issues quickly and, with advanced OvrC capability, remotely.

Mark DiPietro, Managing Partner states, “Service is the backbone of our business.  We provide solutions with the idea of ‘Simplifying Life Through Technology’ however, we know that sometimes things happen that can cause frustration. Service after the sale is what separates us from every other technology professional in the area.”   ist Table  

Beyond manufacturer warranties, membership plans are offered in tiers and billed month-to-month with no contract required. “Our goal is to give options to our customers so they can have the ability to have any level of service that fits their lives,” DiPietro adds. “Whether it’s our free one-hour call-backs during business hours and best efforts in taking care of the problem, to one-hour response, seven day-a-week in-home service options and twice a year in-home system checkup and update through our memberships.  We have spent a great deal of time talking with customers and developing options that address all our customers’ needs. We even have a custom plan, should either a residential or commercial customer require a level of service that we don’t currently offer.”

DiPietro and the SoundVision team are excited to be on the leading edge of this exceptional service offering and to be able to extend these memberships to their clients. For more information on support memberships, visit https://www.svavnc.com/membership/ or call them at 704-696-2792.  

About SoundVision, LLC

SoundVision is a technology systems integrator, providing design, integration, installation and service of audio visual solutions, lighting & shade control, networking and security systems for homes and businesses. With a rich portfolio of successful interior and outdoor projects, as well as national recognition for outstanding customer service, SoundVision is the leading technologies integration firm in the Greater Charlotte and Lake Norman area.  Striving to provide the ultimate customer experience and enhanced enjoyment of their residential or commercial systems, SoundVision believes in “Simplifying Life through Technology.” A member of NC Home Builders Association, NC Burglar and Fire Alarm Association (NC Electronic Security Association), CEDIA (Consumer Electronics Design Industry Association) and certified as a Registered Outreach Instructor, SoundVision offers continuing education for the Building, Interior Design, and Architectural Communities.www.svavnc.com

How to Create a Smart Home Gym

We all know the gym gets more popular early in the year after everyone has set their New Year’s Resolutions to get more fit or lose weight. But why pay for a pricey membership at a crowded gym when you could have the ultimate workout space in the comfort of your own home?

A gym designed for YOU

Gyms are great, but they’re one-size-fits-all. Whether you have a dedicated room for working out or just a designated space you like to roll out your yoga mat, there are endless audio, lighting and climate control solutions to help you create the ultimate, immersive experience you’re after. Whether you want natural light and your Zen playlist for your afternoon yoga, or need lights-out and your favorite high-powered beats to get through your streamed early-morning spinning class, you can have the gym that inspires you to reach your fitness goals (or just have fun working out).

A gym that fits your busy life

If you’re a working adult, gym hours (not to mention group class schedules) almost never seem to fit. If you’re a parent, you know how hard it is to squeeze in 30 minutes of exercise each day or find childcare. Having your own dedicated space at home takes care of that. Give yourself the flexibility of a home gym so you can work out when you find the time – without worrying about childcare, schedules, or missing a delivery you’ve been waiting for. You can even add in technology that enables you to answer the doorbell, adjust your thermostat, preheat the oven or change your workout mood with just your voice – ensuring you don’t miss a beat or interrupt your workout.

Let us help

If you’ve been dreaming of a smart space in your home to work out, we’re here to help. Whether you want a decked-out, dedicated space or just need a few pieces to get you started, we have the pros and the resources to help you create an immersive workout experience in your own home.

SERVICE

Clients can expect a response to emails by noon the following business day. For more immediate support, please call (704) 696-2792 extension 2 for Service

Custom Membership

Send us your contact info and we will contact you to discuss our custom membership option.